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Frequently Asked Questions
Have a question? We've answered some of the most common queries below to help you plan your stay. If you can't find what you're looking for, please don't hesitate to get in touch.
Frequently asked
General
What are the check-in and check-out times?
Check-in is from 14:00, and check-out is by 10:00. If you require an early check-in or late check-out, please contact us in advance and we'll do our best to assist you.
Is there Wi-Fi available?
Complimentary Wi-Fi is available for guests throughout their stay.
Are towels and linen provided?
Fresh bedding and bath towels are provided in all accommodation units.
Is firewood provided?
A supply of complimentary firewood is included, with additional wood available on request.
Do the cottages have braai facilities?
Each cottage features its own braai area for guests to enjoy.
Is there secure parking?
Secure on-site parking is available for all guests.
Is fishing available?
Guests are welcome to enjoy fishing at our bass dam during their stay. Unfortunately, we don’t currently have a trout dam on the property.
Are there hiking trails on the property?
Our hiking trail leads to the top of the mountain, where you'll be rewarded with spectacular views of the surrounding Highlands and Highland Gate Golf and Trout Estate.
Are pets allowed?
We welcome well-behaved pets by prior arrangement only. Pets may not be left unattended at the cottages, and to ensure a pleasant experience for all guests, we reserve the right to ask guests to leave if their pet becomes disruptive.
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